Terms of Service

1. Who we are and what EcomFlips is

EcomFlips (“the Platform”) is operated by ECOMFORWARD LLC. EcomFlips is an online venue that introduces buyers and sellers of small ecommerce businesses and orchestrates the transaction process. EcomFlips is not a party to any sale, does not own listed businesses, is not a payment service provider, and never receives, holds, or controls buyer funds. All payments between buyers and sellers are processed exclusively by Escrow.com, a licensed escrow provider.

2. Accounts

• You must be at least 18 and able to enter binding contracts.
• Account information must be accurate and kept current. One account per person or entity.
• You are responsible for activity on your account. Magic-link sign-in means anyone with access to your email can access your account — secure your email.
• We may suspend accounts that violate these terms, applicable law, or the Prohibited Listings & Acceptable Use policy.

3. Listings and marketplace rules

• Every listing is reviewed before going live. We may reject or remove listings at our discretion, including for unverifiable financials.
• Sellers warrant they are the legal owner of the listed business and that all figures provided are true, accurate, and complete.
• Seller identity and store URL are hidden from public listings and disclosed to the buyer in the course of the transaction.
• All deal communication must happen in the EcomFlips deal room until funds are secured. Exchanging contact details to transact off-platform after being introduced through EcomFlips is prohibited.

4. Transactions, fees, and escrow

• Sales are executed under the Transaction Agreement, which both parties click-accept before an escrow transaction is created.
• The buyer pays the agreed price plus Escrow.com's secure payment fee (shown as a separate line item before commitment) into escrow.
• EcomFlips charges the seller a success fee of 15% of the sale price, minimum €500, collected as broker commission within the escrow transaction and deducted from seller proceeds.
• Funds are released by Escrow.com after the transfer checklist completes and the inspection window ends (or the buyer confirms early). Disputes follow Escrow.com's dispute process with EcomFlips mediation.

5. No guarantees; assumption of risk

Buying an online business is inherently risky. EcomFlips reviews listings but does not audit, certify, or guarantee any listing, seller, financial figure, or future performance. You transact at your own risk and are responsible for your own due diligence during the enquiry phase and inspection window.

6. Limitation of liability

To the maximum extent permitted by law: (a) EcomFlips provides the Platform “as is” without warranties of any kind; (b) EcomFlips is not liable for indirect, incidental, special, or consequential damages, or lost profits; and (c) EcomFlips' aggregate liability arising out of or relating to any transaction is limited to the platform fee received by EcomFlips for that transaction. Nothing in these terms limits liability that cannot be limited by law.

7. Indemnity

You will indemnify and hold harmless ECOMFORWARD LLC, its officers and personnel from claims, damages, and expenses (including reasonable legal fees) arising from your breach of these terms, your listings, your transactions, or your violation of law or third-party rights.

8. Termination

You may close your account at any time; obligations from pending transactions survive. We may suspend or terminate accounts for violations, with pending escrow transactions completing under the Transaction Agreement and Escrow.com's terms.

9. Changes and governing law

We may update these terms; material changes are announced on the Platform. Continued use after changes take effect constitutes acceptance. Governing law and venue will be finalised upon completion of legal review and entity registration for EU operations.