Terms of Service.

1. Who we are and what EcomFlips is

EcomFlips (“the Platform”) is operated by MB Online Marketing. EcomFlips is an online venue that introduces buyers and sellers of small ecommerce businesses and orchestrates the transaction process. EcomFlips is not a party to any sale and does not own listed businesses. EcomFlips does receive and hold the purchase price between payment and completion, as stakeholder for both parties, and pays it on to the seller once the buyer confirms the handover. It is not a bank or a licensed escrow provider, and it holds that money under the Transaction Agreement rather than under any regulated escrow, client-money or trust scheme.

2. Accounts

• You must be at least 18 and able to enter binding contracts.
• Account information must be accurate and kept current. One account per person or entity.
• Every account must keep a valid WhatsApp number, including country code, on file so we can contact you about your account and deals. It is never shown to other users.
• You are responsible for activity on your account. Magic-link sign-in means anyone with access to your email can access your account, so secure your email.
• We may suspend accounts that violate these terms, applicable law, or the Prohibited Listings & Acceptable Use policy.

3. Listings and marketplace rules

• Every listing is reviewed before going live. We may reject or remove listings at our discretion, including for unverifiable financials.
• Sellers warrant they are the legal owner of the listed business and that all figures provided are true, accurate, and complete.
• Seller identity and store URL are hidden from public listings and disclosed to the buyer in the course of the transaction.
• All deal communication must happen in the EcomFlips deal room until funds are secured. Exchanging contact details to transact off-platform after being introduced through EcomFlips is prohibited and results in the immediate ban of the accounts involved.

4. Transactions, fees, and payment

• Sales are executed under the Transaction Agreement, which both parties click-accept before any money moves.
• The buyer pays the agreed price to EcomFlips by bank transfer, to the account and reference shown in the deal room and to no other account. The buyer pays no fee to EcomFlips on top of the price.
• EcomFlips holds the payment as stakeholder for both parties. The transfer checklist stays locked until EcomFlips confirms the money has been received.
• EcomFlips charges the seller a success fee of 15% of the sale price, subject to a minimum of €200 per transaction, exclusive of VAT. The fee and any VAT on it are deducted from the seller's proceeds when the payout is made.
• The payout to the seller is made after the transfer checklist completes and the buyer confirms in the deal room that the assets have been received. That confirmation is what authorises it; without it, no payout is made.
• A buyer may open a dispute at any time before the payout is made, and no payout is made while a dispute is open. Disputes are mediated by EcomFlips and the outcome (full payment, full refund, or an agreed split) is executed by EcomFlips from the funds it holds. If a buyer neither confirms nor disputes within the window shown in the deal room, EcomFlips may decide the matter as a dispute.
• If a sale does not proceed for any reason before the payout is made, the buyer's money is returned in full to the account it came from, no fee is owed by either party, and the listing may return to the market.

5. No guarantees; assumption of risk

Buying an online business is inherently risky. EcomFlips reviews listings but does not audit, certify, or guarantee any listing, seller, financial figure, or future performance. You transact at your own risk and are responsible for your own due diligence during the enquiry phase and inspection window.

6. Limitation of liability

To the maximum extent permitted by law: (a) EcomFlips provides the Platform “as is” without warranties of any kind; (b) EcomFlips is not liable for indirect, incidental, special, or consequential damages, or lost profits; and (c) EcomFlips' aggregate liability arising out of or relating to any transaction is limited to the platform fee received by EcomFlips for that transaction. Nothing in these terms limits liability that cannot be limited by law.

7. Indemnity

You will indemnify and hold harmless MB Online Marketing, its officers and personnel from claims, damages, and expenses (including reasonable legal fees) arising from your breach of these terms, your listings, your transactions, or your violation of law or third-party rights.

8. Termination

You may close your account at any time; obligations from pending transactions survive. We may suspend or terminate accounts for violations; a deal whose payment we already hold is completed or refunded under the Transaction Agreement regardless.

9. Changes and governing law

We may update these terms; material changes are announced on the Platform. Continued use after changes take effect constitutes acceptance. MB Online Marketing is established in the Netherlands and these terms are intended to be governed by Dutch law, with the competent Dutch court as the venue; the final wording is subject to legal review.